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Privacy Policy

Last updated: April 20, 2026

Bizeup operates this store and website, including all information, content, features, tools, products, and related services in order to provide you, as a customer, with a personalized shopping experience (hereinafter the “Services”). Bizeup is a Wix-powered store, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or any other transaction, or communicate with us in any other way. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms regarding the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it can no longer be used to identify you or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from such information, depending on how you interact with the Services, your location, and as permitted or required by applicable law:

Contact information including your name, address, billing address, shipping address, phone number, and email address.

Financial information including credit card numbers, debit card numbers, and bank account details, payment card information, payment account information, transaction details, payment method, payment confirmation, and other payment-related information.

Account information including your username, password, security questions, preferences, and settings.

Transaction information including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

Your communications with us including information you include in your communications with us, for example when you send a customer support inquiry.

Device information including information about your device, browser or network connection, your IP address, and other unique identifiers.

Usage information including information about your interaction with the Services, such as how and when you access or interact with them.

Sources of Personal Information

We may collect personal information from the following sources:

- Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;

- Automatically through the Services, including from your device when you use our products or services or access our websites, as well as through the use of cookies and similar technologies;

- From our service providers, including when we rely on them to implement certain technologies and when they collect or process your personal information on our behalf;

- From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

- Providing, customizing, and improving the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences and items of interest, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, allow you to post reviews, and create a personalized shopping experience, for example by recommending products related to your purchases. This may include using your personal information to tailor and improve the Services in a more relevant way.

- Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email, SMS, or postal mail, and showing you online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your cart, as well as your other activity on the Services.

- Security and fraud prevention. We use your personal information to authenticate your account, provide a secure checkout and shopping experience, detect, investigate, or respond to fraudulent, illegal, harmful, or malicious activity, protect public safety, and secure our Services. If you choose to use the Services and create an account, you are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or any other access credentials with anyone.

- Communicating with you. We use your personal information to provide customer support, respond to your inquiries, offer efficient services, and maintain our business relationship with you.

- Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal requests, including requests from law enforcement or government authorities, to investigate or participate in civil discovery, potential or ongoing litigation, or other legal proceedings, and to enforce our terms or policies or investigate potential violations.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. These circumstances may include:

- With Wix, service providers, and other third parties who provide services on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, and order fulfillment).

- With business and marketing partners in order to provide marketing services and deliver advertisements to you. For example, we use Wix to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on your place of residence, you may have the right to request that we do not share information about you for the purpose of showing you targeted advertising and marketing content based on your online activity across different merchants and websites. You can exercise your rights to object to these uses here.

- When you instruct us, request us, or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations.

- With our affiliates or more generally within our corporate group.

- In connection with a business transaction such as a merger or bankruptcy filing, to comply with any applicable legal obligations (including in response to subpoenas, search warrants, or similar requests), to enforce applicable terms or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Wix

The Services are hosted by Wix, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services. The information you submit through the Services will be transmitted to and shared with Wix, as well as with third parties that may be located in countries other than your country of residence, in order to provide and improve the Services.

In addition, in order to protect, develop, and improve our business, we use certain enhanced Wix features that incorporate data and information derived from your interactions with our Store, as well as with other merchants and with Wix. To provide these enhanced features, Wix may use personal information collected from your interactions with our store, with other merchants, and with Wix.

In these circumstances, Wix is responsible for the processing of your personal information, including in relation to handling your requests to exercise your rights regarding the use of your personal information for these purposes. For more information about how Wix uses your personal information and the rights you have, you can consult the Wix Consumer Privacy Policy.

Third-Party Websites

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or that we do not control, we recommend that you review their privacy and security policies as well as their other terms of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of the information found on them.

Information you provide in public or semi-public spaces, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restriction on its use by us or by any third party.

The inclusion of such links does not in itself imply any endorsement of the content of those platforms, or of their owners or operators, unless otherwise stated on the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children who have not reached the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details provided below to request its deletion.

As of the effective date of this Privacy Policy, we have no knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under the age of 16.

Security and Data Retention

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, such as the need to keep this information to manage your account, provide you with the Services, comply with our legal obligations, resolve disputes, or enforce any other applicable contracts or policies.

Your Rights and Choices

Depending on your place of residence, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may refuse your request to the extent permitted by law.

- Right of access / right to information. You may have the right to request access to the personal information we hold about you.

- Right to erasure. You may have the right to request the deletion of the personal information we hold about you.

- Right to rectification. You may have the right to request the correction of inaccurate personal information we hold about you.

- Right to data portability. You may have the right to receive a copy of the personal information we hold about you and request its transfer to a third party, in certain circumstances and with certain exceptions.

- Right to opt out of sale or sharing for targeted advertising. Depending on your place of residence, you may have the right to opt out of the “sale” or “sharing” of your personal information, or to opt out of the processing of your personal information for purposes considered “targeted advertising,” as defined under applicable privacy laws. You can exercise your rights to object to these uses here.

Please note that if you access our website with the Global Privacy Control opt-out preference signal enabled, depending on your location, we will automatically treat this as a request to opt out for the device and browser you are using to access the website. If we are able to associate the device sending the signal with a Wix account, we will also apply the opt-out request to that account. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Except for Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent by your browser or device.

- Communication preferences. We may send you promotional emails. You can opt out at any time by using the unsubscribe option included in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, and subject to local legal exceptions and limitations, you may exercise the following additional rights:

- Objection and restriction of processing: You may have the right to request that we stop or restrict the processing of your personal information for certain purposes.

- Withdrawal of consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

You may exercise these rights through the designated areas of the Services or by contacting us using the details provided below. For more information about how Wix uses your personal information and your rights, including those related to data processed by Wix, you can visit https://fr.wix.com/about/privacy.

We will not penalize you for exercising any of these rights. We may need to verify your identity before processing your request, as required or permitted by applicable law. In accordance with applicable law, you may designate an authorized agent to submit requests on your behalf. Before accepting such a request, we will require proof of authorization, and we may also ask you to verify your identity directly with us. We will respond to your request within the timeframe required by applicable law.

Complaints

If you wish to lodge a complaint regarding our processing of your personal information, please contact us using the details provided below. Depending on your place of residence, you may have the right to challenge our decision by contacting us using the details provided below, or by filing a complaint with the competent data protection authority in your region. For the EEA, you can find a list of the relevant data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or where applicable, any equivalent agreement issued by the competent authority in the United Kingdom, unless the data transfer is made to a country that has been recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy at any time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by email at hello@bizeupstudio.com or by mail at 17 Avenue de la Gare d'Eau, Besançon, 25000, France.

For the purposes of applicable data protection law, we are the data controller of your personal information.

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